Schedulefly Stories

Growing a software business one restaurant at a time

Month: October 2008

Online Restaurant Scheduling Leader Schedulefly Appoints Wil Brawley as EVP

We are proud to announce the addition of Wil Brawley as our EVP – focusing on sales, business development and the customer experience. Wil brings over a decade of client-centered executive experience to the team and is expected to help build on the strong industry momentum Schedulefly has garnered in 2008.

Restaurant Scheduling is undergoing a transformative shift from excel and paper to the web. I am excited to work with Schedulefly’s hundreds of current clients and the tens of thousands of restaurants out there who are just awakening to the operational efficiencies and ease of use of web-based tools like Schedulefly,” notes Brawley.

We at Schedulefly are honored Wil has chosen to lead our business development and customer experience teams – we know our clients will reap the rewards from his decision.

The Schedulefly Team

Schedulefly Opens Wilmington NC Office, Improves Scheduling Operations at Renowned Oyster Bar and Grill

Schedulefly, the leader in online restaurant scheduling, has opened a Wilmington NC office that will serve as headquarters for product development and a base to further support local restaurants and businesses.

“Schedulefly has seen tremendous growth in supporting local and national restaurant accounts,” said Tyler Rullman, Chief Operations Officer at Schedulefly. “Wilmington is an ideal location and full of talented Information Systems professionals that will be essential resources as we continue to enhance our offering.”

Schedulefly’s technology is now helping Elijah’s – a famous oyster bar and seafood grill in Historic Downtown Wilmington with 70+ employees.

“Schedulefly made an immediate impact and saved our restaurant valuable time and money,” said Boney Ives, general manager at Elijah’s. “We have seen a reduction in scheduling conflicts and can now reinvest saved time in delivering a world-class customer experience.”

Schedulefly provides web-based software to help restaurant managers create, post and manage staff schedules online. Schedulefly offers functionality to deliver real-time messages and updates to personal email accounts or cellular phones via text messages. It was founded by Weston Aiken, a Wilmington native and alumni of the University of North Carolina at Wilmington. Aiken earned a degree in Management Information Systems at the Cameron School of Business.

New Data Center Highlights

We’ve moved! On Saturday morning, after intense planning and testing, we moved the Schedulefly application and database to a new state-of-the-art data center in Raleigh NC. The adoption of our software over the last year has been fantastic and we are anticipating significant growth to continue in 09. Thanks to the hard work and expertise of a few key people – the site is now up and running on this new platform – with redundancy at every level.

Here are some Schedulefly data center highlights:

* SAS 70 Type II certified Data Center – more info here

* Redundant power drops and redundant 2 megawatt diesel powered generators. Our server cage is powered by 2 separate power grids. If one fails – the other kicks in.

* Redundant Multi-Gig Internet Backbone – our server cage has 2 separate Internet feeds – failover works like the power example.

* Double Man Traps force double verification upon entering the data center. Biometric hand scanner verifies unique hand geometry image and a heat signature before allowing entry.

* Ballistics-proof walls, doors, and windows – rated to withstand a level 3 Hurricane.

* Security Cameras digitally record all movement in and around the data center.

* 24x7x365 fully staffed NOC (Network Operations Center)

Here are some Schedulefly specific highlights:

* Hourly, Daily and Weekly database backups are pushed to local and offsite servers. Bi-Weekly backups are taken offsite – burned to a DVD and filed.

* Server farm database mirroring. A “stand-by” web and database server is being updated in real time as database transactions occur – ready to take over if needed.

* Unlimited bandwidth that allows large uncapped bursts of activity at peak usage times. (See bandwidth monitor image below after a few days on new platform)

* Redundant DNS servers, firewalls, switches and network adapters.

Here a few photos snapped from our last visit when we were setting up…

Bandwidth chart over last few days – Sunday night in our system is hoppin!

We are thrilled to be up and running in our new digs. Plans are now on the whiteboard for future growth into a 2nd (mirrored) data center in a separate geographic location.

The Schedulefly Team

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