Restaurant Employee Scheduling is an Art, Not a Science…

We had planned a blog about the subtleties and intricacies involved with restaurant employee scheduling. Then we noticed this neat post on one of our customer’s Schedulefly Message Wall. There are many ways to skin a cat, here’s one…although this is probably pretty common in the restaurant industry.


“I want to thank all of you for coming to work to serve our customers with dedicated focus. That is why we are all here. I also want to explain how scheduling works a little more. If you are new remember – remember that we do have more alot of employees and everyone wants the perfect job in a perfect world. Unfortunately this is not reality. While we are very flexible in working with people’s schedules – this doesn’t mean that you will get exactly what you want.

There are several things that go into putting a schedule together. Seniority is something that is considered. As you become the not so new kid on the block you will appreciate that we do this. Also the more things you can do in the store the more options I have in plugging you into the schedule. We will only let you move on to other positions as we see that you are ready for them and you are good at the position you currently work.

Another thing that is factored in…is how you work. The best people will get more hours. This means how you work or don’t work factors in to how many hours you will be scheduled. ATTITUDE and how hard you work all is considered. If I have the options of 10 Builders for a shift…I will put in the one who is the better worker with the best attitude. Availability is also a factor. Another thought…fewer people work in the day and those people usually are the ones who can do multiple positions. This is why employee’s who have been at Sheridan’s longer usually gets more day shifts.

The more available you are the more chances you have of being scheduled. Also if you have requested a certain number of hours and I put you on shifts only to see that you are giving them up often then I wonder how committed you are to the job. This feature is nice to have but should not be abused.”


Clearly a lot of thought and strategy goes into creating a schedule every
week. At Schedulefly, we’re just trying to make the execution of creating the schedule – and managing all of the inevitable changes that come along after a schedule has been posted – a little easier, a little faster, and a little bit more fun for all involved.

The Schedulefly Team