I’m not sure if Twitter realized what impact the question “What are You Doing?” would have on the world when they got started – but wow – it’s changing the way humans communicate. That one simple question is getting answered every second now – and not just be your friends, but also by your colleagues and fellow employees.
That’s right – it’s now a question asked in many business applications like LinkedIn.com and Salesforce.com. It is actually a really a powerful question to ask in a private intranet application like Salesforce – since it’s helpful to know what your co-workers are working on or what they are thinking about it. During his keynote speech last week at DreamForce, Marc Benioff (CEO of Salesfore.com) said it perfectly: “Why is that I know my friends are going to the movies tonight, but I had no idea that my VP of Sales is visiting our #1 customer today?” Good point.
We believe this question is also a good one to ask your staff at the restaurant – often. As scheduling manager or an owner or a fellow employee – it is helpful to know when someone is running late to work or when they just took a last minute reservation over the phone for 100 people tomorrow at lunch. These are not planned events, they are not things the schedule could ever know about – but they absolutely affect the restaurant’s ability to run smoothly.
Quick Staff Updates is a simple new tool in Schedulefly integrated into our Message Wall and is like a private daily stream of updates from staff at your restaurant. The Message Wall has always been a super tool for broadcasting messages to staff – but quick, short, time sensitive messages can sometimes get lost in the middle of longer, more static wall posts and conversations.
The staff updates are short (140 characters or less), timely thoughts they are having while logged into Schedulefly and checking the schedule, requesting time off, approving shift trades, whatever. They keep management and staff informed on things going on at work and in their daily lives – things that are often affecting the business in some way.
Here are a few screen shots of Quick Status Updates – on the Schedulefly Home tab and our iPhone application.
We are happy to help our customers reap the huge benefits of improving communication. Just one more way we are making our customers’ lives easier.
The Schedulefly Team