The Faces of Schedulefly…

One thing we’ve learned is that people care a lot more about what our users say about Schedulefly than what we say about it. In fact, we’re very focused on letting our users do as much talking as possible for us – they are the true “Faces of Schedulefly.” After all, who cares what we…

Got Coverage?

About a year ago, a lot of our quick service and fast casual restaurant customers were asking for a bar graph view of their staff schedules. They wanted an easy way to see of they had any gaps in coverage. We thought a simple graph view would be useful to most or all of our…

It Used to be "The Pits" Trying to Communicate with Everybody…

Eric Harris is the GM of The Pit in Raleigh, N.C. He’s got over 100 restaurant staff members to help serve up the masses who come to taste mouth watering barbecue cooked up by Ed Mitchell. With so many employees, it used to be impossible to communicate important information with all of them at one…

Schedulefly’s Interview On UrbanBacon.com

Wes Aiken, Schedulefly’s founder, was recently interviewed by the guys at UrbanBacon.com – a new service that lets you search for restaurant deals in your city. They also have a great blog where they discuss restaurant trends, social media, and how technology is helping the industry. The interview covers the story of Schedulefly, why it…

How Do I Find Out My Schedule? Let Me Count the Ways….

Our restaurant customers love how Schedulefly enables staff members to easily find out when they’re working. The Schedulefly web site, text message, email, Facebook, and iGoogle are all easy, quick ways to see your schedule. As you might imagine, all of the “When am I working this week?” phone calls are eliminated. That’s right –…

We Feel We Can Do It In House

Recently a restaurant group checked out Schedulefly. On paper, they could not have been a better fit: 20 locations, nice casual, full service, generally young staff. But after some internal meetings, they told me: “We have a very talented IT department and we feel we can build something just like this in house.” There are…

Dial Into Schedulefly On the Fly

Need to blast a critical message to all staff’s cell phones but your not at the computer? Need to approve a schedule change that you were just alerted to – but your running errands? No sweat. It is terribly simple to do on our mobile site. Just point your favorite mobile device at http://m.schedulefly.com and…

Fun Data Center Field Trip!

We made a quick day trip to Raleigh yesterday to slip a new Dell server into the rack at our data center. We co-locate our web and database servers in Raleigh NC at a company called Hosted Solutions. The SAS 70 Type II certified data center is impressive. We only spent about 20 minutes at…

Who Am I Working With Tomorrow Night?

Let’s face it: restaurant staff often care less about when they work than who is on the schedule with them. I remember the days so clearly when I was setting up for a big weekend in the summer at The Bridge Tender on Wrightsville Beach NC. Rolling silverware, loading up the bread warmers and making…

Where the Heck is the Staff Phone List?!?!?!

Last week I ate lunch at a new wings and rings restaurant nearby. I bellied up to the bar and ordered some wings and a Bud Light, and started chatting up the bartender. It turns out the she’s normally a night time bartender, but – get this – this place had been open only three…