Schedulefly Stories

Growing a software business one restaurant at a time

Month: February 2011 (Page 1 of 3)

Popular Charlotte spot Duckworth’s Grill & Taphouse joins the Schedulefly family

Welcome to Michael and the crew at Duckworth’s Grill and Taphouse. Duckworth’s serves up all kinds of good food, but they’re the most proud of their hefty selection of craft brews that you can’t find at most restaurants.

It’s always awesome to see folks from our back yard hop on board. We’re stoked to make your lives a little easier!

The Schedulefly Crew

The Stars of Restaurant Owners Uncorked: Jim Parker

Jim owns Red Hat on the River with his wife, Mary Beth Dooley. He left a very successful, 25-year career in the movie and film production business in 2003 on a whim to start a small bistro in Irvington, NY. Seven years later, Jim and Mary Beth are at their restaurant seven days per week, and they make the hard work and passion they pour into it look easy to the many guests they serve every day. Red Hat has established itself as an institution, so much so that people have been known to take the 30-minute train ride from Manhattan to dine there. The Clintons have even visited – twice. Jim told me that when he started, he knew nothing about restaurants, and he learned as he went. Well, he’s learned quite a bit, including these key tips from his interview:

– Put on a nightly production
– You’ll sweat – just don’t let ‘em see it
– Know how your potential partner works in the heat of battle
– Hire integrity and charm over experience
– Delivering excellent customer experiences is an art, not a science
– Staff will do as you do

Want to read why these points are important to Jim? We sent the publisher the final book edits yesterday. Stay tuned….

The Schedulefly Crew

Welcome to the crew at Save the Fish Burger Bar

Adam and the team at Save the Fish in North Canton, OH are enjoying easier lives with Schedulefly at their fingertips. Their restaurant scheduling, communication and organization are now a cinch.

We see tons of restaurant web sites, and it’s always fun to find ones that tell a fun, memorable story like this one…

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The History of “Save The Fish Burger Bar”

In 1963 the “Save the Fish” name and state of mind was born on the back of an old wooden Chris Craft boat. She was retired to Dock #22 at Newburry Port Harbour, Plum Island, Mass.The old boat was certainly not sea worthy but she made for many happy hours of eating, drinking, and fun-livin’! Sailors from the local Coast Guard light house station would spend many nights raising glasses high, toasting and yelling into the night “Save the Fish”.

A tribute to the sea and tradition was born…before heading out for duty, Dock #22 and the aging “Save the Fish” boat became the gathering place. Telling stories, drinking beer, and burgers sizzling off the grill soon became a nightly occurrence for off duty sailors and locals. “Save the Fish” became a way of life and a battle cry for the Island. There was only one rule…there was never any fishing when off duty. There was plenty of time for such activities like fishing while out to sea. At Dock #22 they Save the Fish and passed the burgers and beer!

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A “state of mind.” A “way of life.” It’s easy to sense the passion and went into creating Save the Fish, and we love serving passionate people. Y’all have fun, and let us know if we can do anything for you.

The Schedulefly Crew

The Office, a San Carlos favorite, joins the Schedulefly family


Welcome to Dave and the folks at The Office in San Carlos, CA. This family-owned watering hole features a full size bocce ball court, custom fire pits, and live music to keep customers entertained 7 nights a week. They also have fun, memorable names for their menu items, such as the “Redneck Taco” and the “Hot Receptionist.”

We couldn’t be more excited than to have the opportunity to make life easier for people working in unique places like The Office!

The Schedulefly Crew

Goodnight’s Comedy Club is the latest Raleigh hot spot to join the family

We’re so excited that the hottest, most popular places in Raleigh, N.C. keep joining the family. The latest is Goodnight’s Comedy Club, which USA Today called “One of Ten Great Places to Sit Down and See Stand Up.”

Welcome to Shannon and the team. Have fun, and let us know if we can help with anything.

The Schedulefly Crew

The Stars of Restaurant Owners Uncorked: Matt Frey

Matt left a career in corporate sales to open Bub’s Burgers and Ice Cream with his wife, Rachel. Both had worked in restaurants, but had never owned one or even managed one. Seven years later, Bub’s has three locations, and was recently featured on the hit Travel Channel show, “Man v. Food.” Matt had many inspiring and educational things to say during his interview for Restaurant Owners Uncorked, such as…

– It’s not a restaurant – it’s a business
– You have to have the attitude that failure is not an option
– You need a catch to draw people in
– Keep your concept simple
– Hire sales people, not waiters
– If you want to grow, you have to let go

You’ll be able to have Matt’s entire interview in your hands very soon.

The Schedulefly Crew

It’s not the critic who counts

While interviewing all of the people featured in Restaurant Owners Uncorked, I asked them to recount how they got started.

As I listened to stories about bankers, friends and even family members telling them they were crazy, and expressing doubts, I couldn’t help but think of my favorite quote. My guess is that all of those owners, as well as any entrepreneur who started a business in spite of the doubts and fears expressed by the people around them, share a similar perspective to what president Roosevelt so boldly stated:

“It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes up short again and again, because there is no effort without error or shortcoming, but who knows the great enthusiasms, the great devotions, who spends himself for a worthy cause; who, at the best, knows, in the end, the triumph of high achievement, and who, at the worst, if he fails, at least he fails while daring greatly, so that his place shall never be with those cold and timid souls who knew neither victory nor defeat.”

Theodore Roosevelt

I tip my hat to all of you brave souls who have ignored your critics, and have taken those bold steps into the arena. You’re courage is eternally inspiring. Thank you.

Wil

The Fireplace Inn, Chicago’s best BBQ spot since 1969, joins the Schedulefly family!


Located in Chicago’s historic Old Town neighborhood, The Fireplace Inn has been known for serving the best barbecue in the city since 1969. This family business has a really cool story, that they proudly share on their website – check it out. I love the part at the end about Dick Novak turning operations of this successful business over to his children so he could focus on his golf game without the aggravation of running the restaurant. Awesome. I hope he is knocking down the flag stick every day…

We are honored that they’ve chosen to use Schedulefly to help organize all things staff scheduling and communication.

Welcome, Fireplace Inn!
The Schedulefly Crew

Boston’s Thinking Cup is serving up staff schedules online with Schedulefly

We are thrilled to have the Thinking Cup, a high-end specialty coffee shop in Boston, in the family! This cozy shop looks awesome, and the first coffee shop in Downtown Boston to serve “Stumptown Coffee” exclusively. Stumptown, originating in Portland Oregon had been named “Best Coffee in the World” by NPR, The New York Times, Food & Wine Magazine, and USA Today.

Here is a really cool video I snatched from their website….

Welcome Thinking Cup!

The Schedulefly Crew

The Stars of Restaurant Owners Uncorked: Chester Kroeger

Chester Kroeger has owned Fudpucker’s for over 30 years. He started it out of a snack bar in a nightclub, and grew it to a famous brand. Chester has found the right blend of passion and good business sense, and he’s the kind of guy you’ll learn something from every time you speak to him. He has been successful for several decades, and he is still as excited about his business as ever. During his interview, he shared quite a few pearls of wisdom, such as…

– Have a hook to draw people in
– Offer bargains, but not without a profit
– Make your customers feel special
– Reward successful ideas
– Timely reporting is critical
– Have the final say

You can read Chester’s interview in its entirety soon. Stay tuned…

The Schedulefly Crew

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