Well known Chef Tim Creehan had this to say in response to our question about how independent restaurants compete with chains:

“We prepare fresh local ingredients daily and our features can change daily with our beverage and food program, something chains could never execute.

We educate and train staff on a daily basis to out pace server standards that exceed chain and multi-unit food service operators, we aren’t satisfied with a pre-designed standard we raise the bar daily and as we see a need.

Ultimately the mission is “the answer to the guest is yes, what’s the question? ” — Chef Tim Creehan