We would love to display more fun videos and pictures of you…

We retired the box we send our flip cam to customers in a few months ago, and we’re really missing seeing that camera show up with fun new vids of customers saying why they love Schedulefly. Here’s an example of one of those awesome clips… Now that it’s so easy to make these vids with…

2011 was a terrific year at Schedulefly

2011 has been a really cool year for Schedulefly and we hit a number of milestones. One that really gets me skipping to work these days is that we have now have more than 100,000 end users in our family of customers! What’s so cool about this is that since we don’t inflict any annoying…

Why one restaurant gives away 6,000 free meals…

During his interview for Restaurant Owners Uncorked, Tad Peelen of Joe’s Real BBQ and Joe’s Farm Grill talked about the dilemma of debt, the value of technology, and how to retain great people. But what he had to say about a highly unconventional yet successful way of creating word-of-mouth buzz really caught my attention… Wil:…

Failure is not an option…

Matt Frey left a career in corporate sales to open Bub’s Burgers & Ice Cream with his wife, Rachel. Both had worked in restaurants, but had never owned one or even managed one. Seven years later, Bub’s was featured on the hit Food Channel show, “Man v. Food.” During his interview for Restaurant Owners Uncorked,…

Schedulefly addicts…

We often get asked why we don’t have sales people. I had written a math formula on my white board showing why the numbers don’t make sense. Why the math doesn’t add up. And then we got this email from a guy who was ready to convert from his free trial. The truth is, his…

Focus on what’s happening inside your four walls…

Keith Paul and his wife, Heather, opened their first restaurant in 2000. Now they own A Good Egg Dining Group, which has six extremely successful and popular restaurants and a catering business. When I interviewed Keith for Restaurant Owners Uncorked, he said something early on that caught my attention for the brilliance of it’s simplicity….

$80,000,000…

Tell somebody what Schedulefly does and they’ll tell you we should go after all sorts of other industries than just restaurants. I guarantee it. It’s not surprising though. Most businesses don’t relentlessly focus on dominating a niche. But we do. We love focusing. We love getting deeper and deeper into our niche. We love putting…

Funny story about The Wall Street Journal and our book…

On March 22, 2011 we posted this announcement to our blog about Restaurant Owners Uncorked being mentioned in a blog post by Colleen DeBaise, the former Small Business Editor of The Wall Street Journal. Here’s a copy of the emails that Colleen and I exchanged after I had sent her a copy of the book…

Why you should compete for staff (not customers)…

Of all of the “Aha!” moments I had when conducting the interviews for Restaurant Owners Uncorked, the largest lightening bolt struck when Jon Myerow of Tria Cafe in Philadelphia and I had this exchange… Wil: “Is it challenging to find people for your team that share the passion that you have?” Jon: “Yeah, it is….

Why we stopped Tweeting (and our formula for a successful business)

We used to believe a traditional, conventional formula for success would apply to Schedulefly: Simple app + Great support + Sales + Marketing + Twitter + Facebook + Blog + Partnerships = Success!!!! But that formula was too long for us. Too many factors involved. We couldn’t get all of them right all of them…

Why you better be darned careful picking your restaurant’s investors…

Dave Query has built an amazing restaurant group at Big Red F. His restaurants are extremely popular and very successful, and if you’re in Denver or Boulder, you’d be missing out if you didn’t visit them. Dave is genuine, honest, colorful and smart as heck. During his interview for Restaurant Owners Uncorked, he talked about…

Hire integrity over experience…

Jim Parker co-owns Red Hat on the River with his wife, Mary Beth Dooley. He left a very successful, 25-year career in the movie and film production business in 2003 on a whim to start a small bistro in Irvington, NY. Eight years later, Jim and Mary Beth are at their restaurant seven days per…