Customers gravitate towards businesses they feel good about…

Restaurant owner Dave Query (Big Red F Restaurant Group)is a veritable fountain of business wisdom. I interviewed him for our book and our video series, and I’ve learned a lifetime’s worth of advice from him. Here’s something he said in this video that really stuck out to me as a philosophy any business in any…

"Free"

“If you’re not paying for something, you’re not the customer; you’re the product being sold.” — Andrew Lewis I don’t know who Andrew Lewis is, but I love this quote. Wil

Schedulefly Stickers!

We ordered a small number of Schedulefly stickers to see how we liked them, before we placed a larger order. They look great! I’m planning on ordering more and driving around the United States and visiting restaurants who still schedule on paper (those who make staff call or drive to the restaurant to check their…

It’s gettin’ real in the Whole Foods cafe

While having lunch yesterday at Whole Foods with my partner Tyler and a brand new member of our team (more on that later), we talked about our philosophy and strategy as it relates to our focus. It felt so incredibly good to tell our new team member (who like all of us, will inevitably be…

The time I cried in my car

In the spring of 2001 I was sitting in a Toyota Corolla that my wife and I shared as our only car, parked in a Blockbuster Video parking lot in Burbank, CA. I was 26 years old, I had been married one year, we were living 3,000 miles from our families back in N.C., and…

The tortoise, the hare, and why I’m glad we’ve grown (relatively)slowly…

We’re super-stoked that over 2,500 restaurants are now using our restaurant employee scheduling and communication app to make life easier for their owners, managers, and staff. Thank you all very much for your business. We’re so genuinely thrilled to serve each and every one of you! We don’t use customer-count milestones as the critical yardsticks…

What to say if you want a restaurant job…

I was just sitting in a nearby pizza joint and listened to a 17-year old high school student ask for a job. She approached the register (next to my table) and asked if there were any openings. She was told there weren’t, but that the owner could speak with her and get her contact info….

You can learn something from everybody you meet

Wes and I once had a meeting with a guy who we thought might make a good referral partner for Schedulefly. This was before we decided to never do any partnerships – in fact this meeting helped us come to that decision. Anyway, the meeting took about three hours, and during that three hours I…

How social media websites help Schedulefly

So while we don’t use social media websites here at Schedulefly (and I don’t personally any longer), I do have to give them a giant shout out because it has definitely helped our business grow. But not really in the way it’s being pitched to help businesses. It’s helping our business because it’s teaching our…

What if we were broke?

“Necessity is the mother of invention.” I don’t know who to attribute that quote to. Possibly Plato but it’s not clear. Doesn’t matter at this point I guess. It’s been true for as long as man has walked the earth, and we try to live by it here at Schedulefly. We try to run our…

Basic vs. Superpowered

Last night I received this email from a customer… “I went to a food show yesterday and there was a scheduling software company there selling their product. They immediately starting telling me how great it was etc..so I flat out told them that I am sure they had a nice product but that I was…