I bet I’ve watched this video twenty times. Jake Wolf of Capital Club 16 in Raleigh, N.C. gets into a riff on what it takes to be a successful restaurant owner, and it’s pure poetry… (If you are reading this post in an email and don’t see the vid, it’s here.) If you love this […]
Read MoreCapital Club 16 in Raleigh has created a big following of loyal customers who keep coming back again and again. Here’s how they did it… (If you are reading this post in an email and don’t see the video, it’s here.) If you like this video, you might also like Jake’s first video in which […]
Read MoreThe Restaurant Owners Uncorked video series continues with Jake Wolf of Capital Club 16 in Raleigh, N.C. Jake and his awesome wife Shannon opened their doors three years ago, and they run one of the most popular and successful restaurants in a city with an fantastic culinary vibe and a great restaurant scene. In this […]
Read MoreLots of software companies talk behind closed doors about how they need to be “sticky” with customers. The idea is to be so entrenched that it is hard to peel them off, hard to stop doing business with them. This philosophy typically involves complicated software and set-up fees and training and the knowledge that the […]
Read MoreWhile in college, I was a waiter at a great seafood restaurant in Wrightsville Beach NC called the Bridgetender. At the Bridgetender we would occasionally see a celebrity in the restaurant. Wilmington has a movie studio where some pretty big movies have been filmed over the years. Well one evening Richard Roundtree came in and […]
Read MoreHere’s a great list of business wisdom from successful independent restaurant owners (all of them use our web-based restaurant employee scheduling software in their restaurants). 1. “You have to think long term when you choose your investors. It’s like marrying into a family. They have to trust you explicitly. And vice versa.” — Dave Query, […]
Read MoreIf you’re looking for a great gift for somebody who owns a restaurant, aspires to own a restaurant, manages a restaurant, or is interested in learning business wisdom from successful independent restaurant owners, we recommend our book, “Restaurant Owners Uncorked: Twenty Owners Share Their Recipes for Success.” It’s $12 for the book or $5 for […]
Read MoreMichael Chernow, co-owner of The Meatball Shop in NYC, had this to say in his interview for our Restaurant Owners Uncorked video series: “I put my employees first. Before my guests. Before my business partner. A happy staff and a happy team translates straight through to the plate.” I asked most of the people I’ve […]
Read MoreScott Maitland, owner of Top of the Hill Restaurant & Brewery in Chapel Hill, N.C. said this during his interview for our Restaurant Owners Uncorked video series: “One of the things I feel very passionate about is that independent restaurants are in fact a repository of culture for a community. People don’t think about it […]
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