New video series: "The people of indie restaurants"

Meet Hayley, Justin and Jen. They are the stars of the first video in our new “People of indie restaurants” series. We filmed last week at Leroy Fox and Cowbell Burger & Whiskey Bar, and asked each of them to tell us what they love about their job, what’s special about the restaurant they work…

Why we don’t try to convert more trials

A coffee shop is currently running a free Schedulefly trial. Chris, the owner, signed up a few weeks ago, but he hasn’t logged in yet. The trial will expire soon. The coffee shop won’t become a Schedulefly customer. At least, not yet. In this case, I happen to know the owner. I drink his coffee…

Saying "no" quickly (but politely) is the right thing for us and them

A guy called me last week to discuss his idea for a partnership between our businesses. I quickly, but very politely, told him “Thanks, but we aren’t interested.” I made it clear that my swift rejection had nothing to do with him, and that we simply don’t entertain any partnership ideas. And I was deliberately…