We started our Restaurant Owners Uncorked video series five years ago. We’ve interviewed a bunch of successful, awesome owners and made some inspiring videos full of timeless wisdom. Every now and then I go back and re-watch some of them, and I never fail to nod along with what these folks are saying and thinking […]
Read MoreWes and I talk so often about how proud we are to serve the kinds of restaurants we serve, so I decided to just write a post letting you know that. No need to wait until the holidays. June works just fine. You decided at some point that scheduling and communication in your restaurant was […]
Read More“Wil, I’m desperate to find people willing to work hard.” “Labor is at Defcon 4 right now. I can’t find anybody who is willing to work hard.” “These days nobody wants to earn their stripes.” These are the things restaurant owners have been telling me lately. I’ve offered just a few quotes, but I’ve heard […]
Read MoreMost days, I answer our phone calls. Most of the time those calls are from customers who either need to update their credit card or have a quick question about our software or about adding a new restaurant location they plan to open to their account with us. Every time I’ve finished handling whatever the […]
Read MoreMy kids are 13, 10, and 7. Here’s what I plan to tell each of them when they are old enough to work… “Pick one of your favorite independent restaurants and apply for a job. When you work for an independent restaurant, you work for a business that was once an idea by a member […]
Read MoreWhen you read about startups and fast growth software businesses, you always read about cool, young, hip groups of people with open-space offices that have exposed HVAC ducts and ping pong tables and bocci ball and on-site yoga instructors and tattoo artists and in-house cafes with organic pasture raised free range free lunches and programmers […]
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