Our tribute to independent restaurants (revisited)

We made this video a few years ago using footage from videos in our Restaurant Owners Uncorked film series. We haven’t had it on our web site in a while so we wanted to re-post it for many of you who’ve never seen it. Enjoy…

ROU Revisited – Jake Wolf of Capital Club 16

Jake Wolf and his wife Shannon own Capital Club 16 in Raleigh, NC. Jake and Shannon are down-to-earth, authentic, genuinely good, nice people and it’s so cool to see them have the success they have had with their restaurant. A few years ago we filmed Jake for our video series, and here’s him on a…

New Video – The Story of Sup Dogs

We’ve been interviewing independent restaurant owners for seven years. We share their stories in our books, our podcast, and our video series. In all of those years, the most powerful story we’ve come across is Bret Oliverio’s. Bret owns Sup Dogs which has two locations in North Carolina. We couldn’t be more proud than to have…

ROU Revisited – Dave Query

We started our Restaurant Owners Uncorked video series five years ago. We’ve interviewed a bunch of successful, awesome owners and made some inspiring videos full of timeless wisdom. Every now and then I go back and re-watch some of them, and I never fail to nod along with what these folks are saying and thinking…

We’re so proud to serve all of you

Wes and I talk so often about how proud we are to serve the kinds of restaurants we serve, so I decided to just write a post letting you know that. No need to wait until the holidays. June works just fine. You decided at some point that scheduling and communication in your restaurant was…

How to get (and keep) a restaurant job

“Wil, I’m desperate to find people willing to work hard.” “Labor is at Defcon 4 right now. I can’t find anybody who is willing to work hard.” “These days nobody wants to earn their stripes.” These are the things restaurant owners have been telling me lately. I’ve offered just a few quotes, but I’ve heard…

People often laugh when I thank them

Most days, I answer our phone calls. Most of the time those calls are from customers who either need to update their credit card or have a quick question about our software or about adding a new restaurant location they plan to open to their account with us. Every time I’ve finished handling whatever the…

Why I want all of my kids to work for independent restaurants

My kids are 13, 10, and 7. Here’s what I plan to tell each of them when they are old enough to work… “Pick one of your favorite independent restaurants and apply for a job. When you work for an independent restaurant, you work for a business that was once an idea by a member…

We run a basic business. Some might call it boring.

When you read about startups and fast growth software businesses, you always read about cool, young, hip groups of people with open-space offices that have exposed HVAC ducts and ping pong tables and bocci ball and on-site yoga instructors and tattoo artists and in-house cafes with organic pasture raised free range free lunches and programmers…

Dedicate your life to one species, and you’ll be the best.

“He dedicates his life to it. To one species. Tarpon. And if it’s all you think about is one certain species for 20 years or however long, I think you will become the best”. ~ Brett Martina I agree with Brett. I believe that if you have an intense focus on something – whatever that…

Rebuilt from the ground up to be simple and fast

Recently I heard an ad on a podcast for a major, well-known accounting software that has millions of customers. The ad focused on how the software had been “rebuilt from the ground up, focusing on simplicity and speed.” That made me laugh. When you build a software to solve a common business problem, you almost…

We hope you use Schedulefly less, not more, over time

When I watched this “60 Minutes” report on how major technology companies are using their knowledge of brain science to try to keep us staring at our phones as often as possible, it made me cringe. They are trying to cause us to be addicted to our phones and the applications we use on them….