Energy permeates the air at Daikaya in D.C.

We recently filmed for our Restaurant Owners Uncorked video series at Daikaya in Washington, D.C. Daikaya occupies a two-story building, with a Japanese ramen shop on ground level and a cocktail lounge (“izakaya”) on the second floor. Every day during lunch tons of people flood through the street-level doors to eat chef Katsuya Fukushima‘s ridiculously…

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Thank you

A couple of times per year I like to turn to our blog to thank our customers, and mention a few things that our on my mind. This is one of those times. Schedulefly was launched in May of 2007 on a server in Wes’s closet and with a couple of restaurants in Raleigh as…

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Why we’re glad our phone rarely rings

Yesterday I was handling our incoming phone calls at Schedulefly. We received fewer than 10 calls the entire day, and here’s how they broke down…. Approx 5 calls: Customers who needed to change their credit card number with us and don’t know about our new online billing system. 2 calls: Calls from people considering using…

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Inexperience as a positive (new video)

Mike Schatzman is a first-time restaurant owner. He left corporate America three years ago to open Union Cafe + Sushi Bar in Chicago. He and his partner Chef Chao have built a very successful restaurant, and in this video Mike shares why his lack of experience has been a positive… (If you are reading this…

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