Last week I visited two places for the first time. One was an amazing experience, so I’m happy to reveal that it was a Rita’s here in Charlotte, NC. The second place was a locally owned “healthy hamburgers” joint. I won’t reveal the name. We’ll just call it “Healthy Burgers.” At Rita’s, I walked up […]
Read MoreSo says John Bornoty, owner of The Big Salad. Listen to John talk about selling his software business to start The Big Salad, how he started just before the economy took a dive in October, 2008 and weathered the storm, how restaurants are a “people business,” how you’ll generate a huge ROI on your employee […]
Read MoreRestaurant teams are often like families. Working well together week in and week out creates a close bond with other staff. Like a family – you help each other often and you argue sometimes too. I’ve seen some waiter/chef arguments (during the heat of a busy Saturday night) that would rival many knock-down drag-outs I […]
Read MoreSo says Sean Roberts, manager of Java Jacks coffee house in Nacogdoches, TX. Java Jacks has been around for thirteen years, and sells fresh roasted whole beans and fresh cups, along with a fun atmosphere and highly engaged, energetic employees who love to create awesome customer experiences. Click below to listen to Sean talk about […]
Read MoreWes, Tyler, and I don’t have an “exit strategy” (I will use quotations for this term throughout because I think the term is silly in the first place). People always ask each of us that question. “What is your exit strategy?” I think people think it sounds sexy or cool or something. And they assume […]
Read MoreThis is really cool. One of our customers sent us a note this morning [see below]. The President, the First Lady and some friends made an unexpected visit for dinner this past weekend at their restaurant – the Corner Kitchen in Asheville NC. Apparently a call was made by someone saying they wanted to reserve […]
Read MoreSo Says Steve Quarles, GM of the highest volume Hooters in the world. Steve goes onto call restaurant staff scheduling at Schedulefly a “blessing” and a “no-brainer,” and talks about how much time he and the managers save, how easy it is for the near 90 staff working at Hooters to trade work shifts now, […]
Read MoreRecently on an online forum, somebody posted this about Schedulefly: “It seems like a one man show.” The connotation is that being a one man show is a bad thing. And maybe if your software is complicated and your customers need a lot of help, then perhaps that is a bad thing. How could you […]
Read MoreMurray Brothers Caddyshack is a place any Caddyshack fan should visit. We’re so excited to have them as a customer – we are huge Caddyshack fans. In fact I had to keep myself from rattling off quotes while I was doing this podcast, and I made it until the very end before I lost control. […]
Read MoreThis morning I was up early launching a cool new feature for our customers and I realized how lucky I am to be doing what I am doing. I am sitting in my kitchen with my son eating his waffle and my faithful friend at my feet while I deploy some new code to our […]
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